The flood online reporting tool is a web-based system which has five goals:

1. Report: to allow Members of the Public, Flood Wardens and Flood Risk Management Authorities to enter details about property flooding in one place.
2. Analyse: allows flood risk authorities to quickly analyse flood data which can then be used in reports which help inform Flood Risk Management Strategies.
3. Plan: reports and analysis can be used when assessing new planning options and when assessing proposed flood alleviation schemes.
4. Protect: all records are spatially referenced allowing them to be used as a basis for localised protection schemes from community work down to individual property protection. 
5. Network: the system can be a used to aid multiple agencies in their combined response to flooding both during an event and after. Data entered into the system is shared appropriately allowing decision makers and provide an overall picture of what problems exists over a geographical area. This helps agencies better prioritise assistance both during and after an event. The system doesn't stop there as it also includes tools to help flood risk authorities to work closer with community and volunteer groups to tackle the causes of flooding at the local level.

If you are a member of the public then please fill in details of flooding which has impacted your property. All data entered will be reviewed by one of the organisations involved in the SWIM project.

The SWIM project has been developed by the GeoWessex partnership. The developers are the Dorset County Council (DCC) Geographical Information Team working with colleagues from the Environment Agency and local authoirty flood risk teams, including Cornwall Council. To find out more about how local flood risk is managed in Cornwall please visit their page at: https://www.cornwall.gov.uk/environment-and-planning/countryside/estuaries-rivers-and-wetlands/flood-risk/

The SWIM website is being actively rolled out to cover new areas as and when it is requested by the relevant flood risk management authorities. If your area is not currently available in SWIM ...

You can contact us in a number of ways.

For advice on how to deal with flooding, call Floodline on 0345 988 1188.

To report flooding in Cornwall by phone or to request a hard copy of the form, call Cornwall Council on 0300 1234 222.

For general enquiries, please send an email to floodrisk@cornwall.gov.uk