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Getting Help

For more information about this project please visit the about page which tells you more about why the flood online reporting tool was developed.

Please use the following information should you need to get in touch.

The SWIM website is being actively rolled out to cover new areas as and when it is requested by the relevant flood risk management authorities. If your area is not currently available in SWIM ...

You can contact us in a number of ways.

For advice on how to deal with flooding, call Floodline on 0345 988 1188.

To report flooding in Cornwall by phone or to request a hard copy of the form, call Cornwall Council on 0300 1234 222.

For general enquiries, please send an email to