Fill in the details below to submit a report about property flooding.
Find the Property you are filling in this report for
If you can't find the address you are looking for you could try a different search term.
Alternatively you can submit your report using the paper form (pdf)
Are you sure you want to delete the extent?
The location of the property selected means that your record will be submitted to the following organisations in the first instance:
You need to tick at least one property type
Please select unknown if you are not sure
You need to select at least one area that was flooded
Those who are vulnerable will vary but include:
Please do not include any personal information such as names or contact details here
Indicate below how accurate your date is
We need to know if you are still flooded so please select the appropriate option
Please note, we need you to select at least one of the options below.
You need to select at least one flooding cause / source
Please note, we need an email address if you want to receive a PDF copy of your report.
You told us that the residents of the affected property were forced to leave as a result of the flooding. You may choose to provide a set of additional contact details to assist responders trying to help people return to the property.
This application is administered by Dorset Council (under the GeoWessex partnership) and as such we are data processors. The data controllers for this record are the individual Lead Local Flood Authorities (LLFA) and risk managers such as the Environment Agency (EA) or utility companies.
The website collects property / location data on flooding to allow authorities to undertake their legal duties. The answers you give regarding the location and source of flooding are used to ensure that your report reaches the correct authority.
Personal data is collected to allow the system to manage your record. Contact details may be used by the relevant authorities to discuss your report.
The system will not keep contact information or comments and media containing personal data for longer than 7 years unless by agreement with you and where a reason can be provided for the extension request. Personal data may be removed in advance of this by the relevant record lead. You will be notified once your record can no longer be edited unless re-activated by a registered user.
Data submitted on the website is shared between Lead Local Flood Authorities, the Environment Agency, emergency services and other organisations who need the data to assist them with analysis, planning or emergency response to flooding. It may be used to plan future flood defence schemes and to inform the public about whether there is a risk of flooding in an area. All non-personal data is also subject to Freedom of Information and Environmental Information Requests as set out in the relevant regulations.
The full privacy notice for this site can be found at https://swim.geowessex.com/uk/PrivacyNotice.
Where data controllers and organisations have provided an additional privacy notice you can find the details using the link below this statement.
We use email as the primary method of communication relating to processing of your report. You will be sent details of how to access and update your record via an email from firstname.lastname@example.org. Should you wish to prevent further communication you should update your record and remove the email address.
By accepting this agreement, you confirm that you understand that your email address will be used to keep in touch regarding your submission.
For more information On how the flood risk authorities may use your personal data In connection With this report please click here.
Cornwall Council Privacy Notice for flood reports
Who will control my data?
The Data Controller for all the information you provide on this form is: Cornwall Council, County Hall, Treyew Road, Truro, TR1 3AY. Data Protection Registration Number: Z1745294.
There’s something I don’t understand
If you need help in understanding or completing this form, please contact the Environmental Growth (Flooding and Coastal Resilience Strategic) team by emailing email@example.com
How will we use the information about you?
In addition to the uses described in the SWIM privacy notice, the personal information you provide on this form will be held by Cornwall Council to:
Cornwall Council will not use your personal information for marketing purposes.
Who else will we share your information with?
Information submitted may be shared with other teams in Cornwall Council (e.g. Highways, Drainage, Emergency Planning) to assist with follow up action or to seek additional information to complete a flood investigation. If the flood incident is the responsibility of one of Cornwall’s other Risk Management Organisations, the Environment Agency or South West Water, your information will be shared with them to assist with follow up action.
The data from SWIM will be periodically downloaded by Cornwall Council and held within the Council’s secure network and premises. Data held by Cornwall Council will not be processed outside of the UK. Access to your information will only be made to authorised members of staff who are required to process it for the purposes outlined in this privacy notice.
How long will you keep this information for?
Any personal information downloaded by Cornwall Council will be retained on the Council’s secure server for up to seven years to enable us to contact you should we have any queries during the Council’s next flood review cycle.
Cornwall Council’s general privacy notice can be viewed here: https://www.cornwall.gov.uk/council-and-democracy/website-information-and-help/about-our-website/legal-information/privacy-policy/
Why do you need my information?
You are providing information about a flood incident. We need your name and contact details in case we need to clarify anything about your report and to keep you informed on any follow up action taken.
Something went wrong. We're not sure what, and the developer didn't include any extra information to tell you. Sorry :(
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