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Reported Bugs

Please use the Report a Bug page if you have found an error which has not been reported.

New Bug Reports

Browser Version: NA Submitted by: Paul Wittle Something seems to have gone wrong with the address lookup as part of the update this weekend. We are investigating this and will fix it on Tuesday next week. You should still be able to add records by adding a point on the map if there is an urgent need.

Browser Version: Submitted by: Dionne Jones Flood area record has a record name starting with FADOR - should it be FACOR?

Browser Version: 11.0.9600.19230 Submitted by: Peter Siret When I try to upload a shapefile for a flood area record, the page says it has downloaded but then takes me to the map page to draw a flood area and doesn't give me an option to return to the record. If I go back in the browser, the shapefile isn't uploaded. This also happens in Google Chrome.

Browser Version: Version 71.0.3578.98 Submitted by: Chris Osborne Hi Paul, Becky, Andy & I put in a Flood Area Record for Portesham earlier today (Ref No: FADOR195040) when we drawing in the flood area polygon we noticed that when we need to try again, after clicking the green tick, the polygon controls would not reset and, hence we had to refresh the whole page rather than simply clicking to start the new polygon process again. Could you look into this? Thanks.

Browser Version: Version 71.0.3578.98 Submitted by: Chris Osborne Hi Paul - We tried to upload a video .mp4 file to thew Portesham flood are report. It appeared to work, but then would not play within the browser and even when downloaded would still not play in either windows media player or VLC. Not sure whats going wrong but could you investigate please? I've also logged a feature request to be able to remove media. Cheers, Chris.

Browser Version: Version 72.0.3626.121 Submitted by: Chris Osborne Still having issues loading media into Flood Area Records: - Deleting media function doesn't work in edit mode. - Having loaded media and clicked submit, the report refuses to update and says: The Latitude field is required. The Longitude field is required. The Altitude field is required. The GPSValid field is required. There are invalid entries in your form which cannot be save. Please review the form and try again! Could you please review? Thanks, Chris.

Browser Version: NA Submitted by: Paul Wittle This is due to it submitting the short form when really we need to submit the other form on the page. Not urgent to fix at this point but should be resolved in due course.

Browser Version: Version 72.0.3626.96 Submitted by: Chris Osborne A number of reports appear to be coming in as type other, when they have been reported and entered by a property owner. I'm not sure that this is a bug, but might be happening as people are not filling out the form correctly / as expected.

Currently being Resolved

Browser Version: 60.0.3112.78 Submitted by: Chris Osborne Hi Paul, I think I've spotted a bug, which should probably be looked into urgently. When trying to narrow property report search fields by parish, ward or district, SWIM appears to slow down or crash. It is presently not useable. All other filters appear to be functioning as before. Thanks, Chris.

Browser Version: 60.0.3112.78 Submitted by: Chris Osborne When trying to update a source (or official) record using the edit function I am unable upload media to the report by updating the report and then resubmitting. Can you please resolve? When I click "browse for file" button, selection window does not appear.

Browser Version: 11 Submitted by: Guy Parker (TEST Version) When I perform a media search (having just entered a photo with a property report) the search fails to pull up any records. The image is visible if accessed through the report.

Resolved or Closed Bugs

Browser Version: Version 71.0.3578.80 Submitted by: Gemma Cater For the Devon version of SWIM, when you input an address on the form, the logos and details for Devon County Council and the Environment Agency appear. However, the exact same Environment Agency info and logo appear twice. This occurs on both the basic and detailed forms.

Browser Version: NA Submitted by: Paul Wittle Error messages on DEV server to fix

Browser Version: NA Submitted by: Paul Wittle Incorrect column referenced due to looking for a field from V_FR_AREA_SEARCH in the table FR_AREA

Browser Version: NA Submitted by: Paul Wittle If you switch from no date to date/time then only time appears. If you move from date to date/time both appear. Check javascript.

Browser Version: NA Submitted by: Paul Wittle Is this because we are running on a backup network as the reports generate correctly in the application. Need to investigate but emails are being sent with blank PDF attachment.

Browser Version: NA Submitted by: Paul Wittle No longer picking up the coordinates so it thinks all regions are no longer live.

Browser Version: Internet Explorer 11 Submitted by: Peter Siret Quite frequently, the official SWIM layers in the map dashboard do not load properly and a black explanation mark (!) in a yellow triangle appears next to them.

Browser Version: N/A Submitted by: Paul Wittle Feedback is still pointing at the old system and needs to be re-pointed somewhere else.

Browser Version: NA Submitted by: Paul Wittle The new version of Explorer requires upgrades to SWIM as follows: jQuery 1.12.4.js (and the minified copy if you use it) - jQuery UI 1.12.1 (and the minified copy if you use it) -All the jQuery Unobtrusive and jQuery Validate scripts.

Browser Version: NA Submitted by: Paul Wittle There are a number of references to obsolete functions in the GIFramework code which need urgent updates to resolve

Browser Version: NA Submitted by: Paul Wittle This needs to be renamed and we need to correct when it is displayed as it currently shows in some incorrect contexts.

Browser Version: NA Submitted by: Paul Wittle This layer has been removed!

Browser Version: 11 Submitted by: Kevin Fox I locate the flood area on the map dashboard and click on it to show the details. If I select either 'view details' or 'edit details' I am redirected to a page that says 'Sorry, we can't seem to find that page! Please check that the URL you have typed is correct or use the links below to get you on your way again.'

Browser Version: NA Submitted by: Paul Wittle Search results do not include the flood area record name, this is not sensible and should be added as an urgent bug rather than a feature request. Work is simple to achieve.

Browser Version: NA Submitted by: Paul Wittle This bug report is to test that this issue is fixed

Browser Version: Submitted by: Lauren Steele If address cannot be located in SWIM, you could pin point it on a map and write out the formal address. This feature is no longer present within the digital report

Browser Version: NA Submitted by: Paul Wittle Error Message: ORA-00942: table or view does not exist, connection string is wrong in code base.

Browser Version: Version 72.0.3626.121 Submitted by: Chris Osborne As discussed via skype, we have been unable to use the data download tool to obtain excel or mapinfo data, particularly when selecting more than one administrative area. Could you fix please? Thanks, Chris.

Browser Version: 11 Submitted by: Peter Siret When trying to print a map, a new window opens and I eventually get the following error: "Print failed to generate. Close this window and if you wish to try again ensure that the map is fully loaded in Explorer.".

Browser Version: NA Submitted by: Paul Wittle When adding from the map the coordinates appear to be changing post submission. This results in the point chosen being outside of the active area and you then get an incorrect redirection to the NoRegion view. This needs to be fixed as soon as possible.

Browser Version: 11 Submitted by: Kevin Fox If I select a property record from the Map Dashboard I get an onscreen notification to say 'There was a problem doing the search. Please try again'

Browser Version: Submitted by: Dionne Jones The Create Flood Area record menu goes to search rather than the record template.

Browser Version: 71.0.3578.80 Submitted by: Gemma Cater When logged in, on the About page there are buttons which you can click to download blank copies of either the basic form or detailed form. When I click either of these, the following error appears: 'Export only available within your user range'. My user range is Devon and I am on the Devon site, so not sure why this is not working.

Browser Version: 71.0.3578.80 Submitted by: Gemma Cater If you input a property address for an area outside of the user range but that does have SWIM (e.g. if you input a Dorset address onto the Devon site), you get redirected to the relevant site. However, if you input a property address for an area outside of the user range that doesn’t have SWIM (e.g. if you input a Worcestershire address onto the Devon site), it simply comes up with the message: ‘The location of the property selected means that your record will be submitted to the following organisations in the first instance:’ …then with no organisations listed, and you are not redirected. Should this be addressed by replacing the text with something along the lines of ‘The location you have selected is in an area that is not currently using SWIM. Please contact the LLFA directly.’? This would then hopefully prevent people from logging properties outside of their user range for areas that don’t have SWIM…

Browser Version: Version 71.0.3578.98 Submitted by: Chris Osborne Hi Paul - As discussed can you please look into and resolve the following:  I want to merge record DOR1857838 to 34 but it doesn't come up as a suggestion when I use the relevant functionality. One has date time of DEC 2018 the other 23/12/2018

Browser Version: NA Submitted by: Paul Wittle Data downloads are not working, these need to be fixed.

Browser Version: NA Submitted by: Paul Wittle This data should not have been removed and it has been requested by Wessex Water that we restore the data as soon as possible. The data import tool is likely to be broken due to new fields being added to the download Excel file.

Browser Version: Version 72.0.3626.121 Submitted by: Chris Osborne Report is made successfully, but SWIM produces an error rather than providing the reference confirmation page. See DOR195220 as an example.

Browser Version: NA Submitted by: Chris Osborne Area records are successfully created by I get an error page anyway.

Browser Version: Version 72.0.3626.121 Submitted by: Chris Osborne Hi Paul, I'm able to view the SWIM layers in our FRM version of DE3.0, but cannot use the search polygon feature, which I could use before. Could you please fix? Thanks, Chris.