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Getting Help

For more information about this project please visit the about page which tells you more about why the flood online reporting tool was developed.

Please use the following information should you need to get in touch.

We are working to allow new areas access to this service whenever it is requested by the relevant flood risk management authorities. If your area is not currently available in the you should get in touch with the relavent flood risk authority for your area. You can find contact details on the site.

Dorset residents can contact us in a number of ways.

For advice on how to deal with flooding, call Floodline on 0345 988 1188.

To report flooding in Dorset by phone or request a hard copy of the form, call Dorset Direct on 01305 221000.

For general enquiries, please send an email to