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Reported Bugs

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New Bug Reports

Browser Version: Submitted by: Julia Hall Our flood area records are not showing on the map dashboard. Believed to be an issue with the date/time filter.
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Browser Version: 85.0.4183.83 Submitted by: Chris Osborne See the following: DOR2060056, DOR2060124
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Browser Version: 83.0.4103.116 Submitted by: Chris Osborne Hi Paul, when I use the "Export with Comments" button, the comments don't actually appear. Can you look into thus please? Thanks, Chris.
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Browser Version: 83.0.4103.116 Submitted by: Chris Osborne Hi Paul, I've tried uploaded a pdf and word file to the following report DOR1253422, but it fails for some reason, but doesn't error. The file is not viewable in the media section of FORT. Interestingly, I just tried uploading the file here and I'm not sure whether its worked here either! I'm also going to log a feature request connected to this. Happy Christmas, cheers, Chris.
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Currently being Resolved

Browser Version: N/A Submitted by: Chris Osborne Hi Paul, A very small thing, but the copy link button when creating a public upload link for media, following a flood event doesn't appear to be working. Work around is obviously to manually select and copy, but I thought I should log it whilst I remember. Thanks, Chris.
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Resolved or Closed Bugs

Browser Version: NA Submitted by: Paul Wittle Increased dodgy submissions following change in reCaptcha
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Browser Version: NA Submitted by: Paul Wittle The email that should be fired to the FORT inbox is not working as far as I can tell. Is there any issue with a constraint?
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Browser Version: Submitted by: Julia Hall When I click on a report on the map dashboard I get a message saying "There was a problem doing the search. Please try again.". I have also tried using Internet Explorer and Edge and the same message appears.
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Browser Version: 85.0.4183.83 Submitted by: Chris Osborne The date & Time filters won't engage when using the map dashboard function.
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Browser Version: 85.0.4183.83 Submitted by: Chris Osborne Various reports with point located but address not selected - I have been trying to change this but the following screenshot appears.
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Browser Version: N/A Submitted by: Chris Osborne Hi Paul, Can you please attached these UPRN references to the following property reports? Please also note the orphaned records which needs a source record producing. DOR2060175 = 100040651202 DOR2060178 = 100041033100 DOR2060143 = 100040627518 DOR2060040 = 100040693212 DOR2060056 = 100040702974 (please generate source record for this and change status from "invalid" DOR2060057 = 100040706490 DOR2060112 = 100040585570 DOR2060162 = 100040635094 DOR2060165 = 100040637891 DOR2060168 = 100040614799 DOR2060170 = 100040637281 DOR2060054 = 100040702974 DOR2059974 = 100040659068 DOR2059998 = 100040689578 I've tried to do this myself but it doesn't work - if you can fix this as well please. Thanks, Chris.
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Browser Version: NA Submitted by: Paul Wittle Approximate dates are wrong in the PDF's being produced and there is a separate issue with calculating record age (only affecting some records).
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Browser Version: NA Submitted by: Paul Wittle This is a test bug with feedback now protected by both v2 and 3 reCaptcha
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Browser Version: N/A Submitted by: Paul Wittle Picked up from email error
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Browser Version: NA Submitted by: Paul Wittle Please check if the bug reporting is working.
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Browser Version: Submitted by: Julia Hall When viewing report details, the edit button does not appear to allow me to edit the report. This has only happened on one record so apologies if not a bug.
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Browser Version: Submitted by: Dionne Jones I’m writing a report for the RFCC (deadline tomorrow). I’m going to add flood records for 27/8 to FORT so I can snip a picture of the map dashboard from that day for use in the report. I just tried filtering on the map for the date to see what we already had in the system and the filter didn’t work. Please could you check it’s working ok? The map dashboard is currently showing all records rather than just those for 27/8. I also can’t move the map up - the toe of the Lizard is off-screen.
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Browser Version: NA Submitted by: Paul Wittle Public submissions are not displaying the contact details because there is no user account.
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Browser Version: NA Submitted by: Vicky Farwig Bug emailed on 1.9.20 Just wondering if there are any plans to make the FORT map dashboard work? I cannot seem to filter on it? I have filtered on the records received following the recent storms and there seem to be surprisingly few reports given all the rain we have had.
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Browser Version: N/A Submitted by: Chrome Hi Paul, two more reports not linked to a UPRN that should be: DOR1748716 = 10013291499 DOR2060020 = 100040584554 Can you please do the necessary? I tried but it wouldn't let me!
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