Report Property Flooding

Who will control my data?
The Data Controller for all the information you provide on this form is: Bristol City Council PO Box 3176, Bristol, BS3 9FS. More information regarding BCC Privacy Notices can be found here: https://www.bristol.gov.uk/about-our-website/privacy

There’s something I don’t understand
If you need help in understanding or completing this form, please contact the Flood Risk team by emailing flood.data@bristol.gov.uk

How will we use the information about you?
In addition to the uses described in the SWIM privacy notice, the personal information you provide on this form will be held by Bristol City Council to:

• Assess local flood risk,
• Follow up a flood report,
• Assist with recovery efforts,
• Meet the Council’s duty under the Flood and Water Management Act 2010 to investigate and record details of significant flood incidents in Bristol.

Bristol City Council will not use your personal information for marketing purposes.

Who else will we share your information with?
Information submitted may be shared with other teams in Bristol City Council (e.g. Highways, Drainage, Emergency Planning) to assist with follow up action or to seek additional information to complete a flood investigation. If the flood incident is the responsibility of one of Bristol’s other Risk Management Organisations, the Environment Agency or Wessex Water, your information will be shared with them to assist with follow up action.

The data from SWIM will be periodically downloaded by Bristol City Council and held within the Council’s secure network and premises. Data held by Bristol City Council will not be processed outside of the UK. Access to your information will only be made to authorised members of staff who are required to process it for the purposes outlined in this privacy notice.

How long will you keep this information for?
Any personal information downloaded by Bristol City Council will be retained on the Council’s secure server for up to seven years to enable us to contact you should we have any queries during the Council’s next flood review cycle.

Why do you need my information?
You are providing information about a flood incident. This helps us manage flood risk, which is a task we are obliged to carry out under the Flood and Water Management Act 2010. We need your name and contact details in case we need to clarify anything about your report and to keep you informed on any follow up action taken. 

Who will control my data?
The Data Controller for all the information you provide on this form is: Bristol City Council PO Box 3176, Bristol, BS3 9FS. More information regarding BCC Privacy Notices can be found here: https://www.bristol.gov.uk/about-our-website/privacy

There’s something I don’t understand
If you need help in understanding or completing this form, please contact the Flood Risk team by emailing flood.data@bristol.gov.uk

How will we use the information about you?
In addition to the uses described in the SWIM privacy notice, the personal information you provide on this form will be held by Bristol City Council to:

• Assess local flood risk,
• Follow up a flood report,
• Assist with recovery efforts,
• Meet the Council’s duty under the Flood and Water Management Act 2010 to investigate and record details of significant flood incidents in Bristol.

Bristol City Council will not use your personal information for marketing purposes.

Who else will we share your information with?
Information submitted may be shared with other teams in Bristol City Council (e.g. Highways, Drainage, Emergency Planning) to assist with follow up action or to seek additional information to complete a flood investigation. If the flood incident is the responsibility of one of Bristol’s other Risk Management Organisations, the Environment Agency or Wessex Water, your information will be shared with them to assist with follow up action.

The data from SWIM will be periodically downloaded by Bristol City Council and held within the Council’s secure network and premises. Data held by Bristol City Council will not be processed outside of the UK. Access to your information will only be made to authorised members of staff who are required to process it for the purposes outlined in this privacy notice.

How long will you keep this information for?
Any personal information downloaded by Bristol City Council will be retained on the Council’s secure server for up to seven years to enable us to contact you should we have any queries during the Council’s next flood review cycle.

Why do you need my information?
You are providing information about a flood incident. This helps us manage flood risk, which is a task we are obliged to carry out under the Flood and Water Management Act 2010. We need your name and contact details in case we need to clarify anything about your report and to keep you informed on any follow up action taken.